Investr nv (hereinafter referred to as “We” or “Us” or “Our”) understands that your privacy is important to you and that you worry about how your personal data is used. We respect and value the privacy of everyone who visits our [website [www.investr.be] or uses our services. When you use our services, we will only collect and use personal data in the manner described here and in a manner consistent with our obligations and rights under applicable privacy laws.
Personal data is defined in the GDPR as “any information related to an identified or identifiable natural person." Personal data is, put simply, all information about you which allows you to be identified. Personal data relates to obvious information, such as your name and contact details, but also less obvious information, such as identification numbers, electronic location data and other online identifiers.
Our website and services are offered and managed by Investr nv. We are registered in Belgium under registration number BE 0635.946.846 and our registered office is established at Xavier De Cocklaan 70/1, 9831, Deurle.
Telephone: + 32 9 278 69 30
Available on: Mon - Fri
09:00 - 12:00
13:30 - 17:00
Paragraphs 3.1.1 to 3.1.4 provide more information on the following subjects per category of personal data:
In addition, we may process your personal data when this is necessary to comply with a legal obligation to which we are subjected, or to protect your vital interests or the vital interests of another natural person.
We may process your information contained in your personal profile on our website ("profile data"). Profile data consists of your name, address, telephone number and email address. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is consent, our legitimate interests, more specifically the correct administration of our website and our business, and for the execution of a contract between you and us and/or adopting measures, at your request, to enter into such a contract.
We may process information that you provide to us to subscribe to our email messages and/or newsletters ("communication data"). The communication data may be processed to send you the relevant notifications and/or newsletters. The legal ground for this processing is consent or the execution of a contract between you and us and/or adopting measures, at your request, to enter into such a contract.
We may process the information you provide to us to send you a report (“reporting data”). The reporting data may consist of your name, first name and email address. It concerns an overview of the requested information. The legal basis for the processing of these data is the agreement we have and/or the legitimate interest that the right person receives the report.
A processor is a natural person or legal entity who processes personal data at our request or on our behalf. We may conclude a contract with this party to provide certain products and/or services. In other words: we work with processors, because this is necessary for the provision of services. In this case, we will enter into a written agreement with the processor whereby the protection of your personal data is guaranteed by the processor. The processor always acts in accordance with our instructions.
We work with the following categories of processors:
By downloading the report, the customer accept that his personal data and the content of the form will be sent to Immovlan (the publisher) and to the seller of the related property.
We may disclose your personal data when this is necessary to comply with a legal obligation to which we are subjected, or to protect your vital interests or the vital interests of another natural person.
We shall only save or transfer your personal data within the European Economic Area (the "EEA"). The EEA consists of all EU member states plus Norway, Iceland and Liechtenstein. This means that your personal data will be fully protected under the GDPR or under equivalent legal standards.
Personal data processed for the purposes described in section 3.1 will not be retained longer than necessary for that purpose or purposes.
Without prejudice to the above, we may retain your personal data when this is necessary to comply with a legal obligation to which we are subjected, or to protect your vital interests or the vital interests of other natural persons.
We will take appropriate technical and organisational measures to protect your personal data and to prevent the loss, misuse or alteration of your personal data.
Some rights are complex and not all details are included here. Therefore, read the relevant provisions and guidelines of supervisory authorities for a full explanation of these rights.
Your main rights on the grounds of the GDPR are:
You can exercise your rights in relation to your personal data by notifying us in writing. See chapter 2 for the contact data.
We will respond to your request within 8 days and in any event no more than one month after receipt of your request. Normally, we aim to provide a full response within that time. However, in some cases, particularly if your request is more complex, more time may be required, up to a maximum of three months from the date we receive your request. You will be kept fully informed of the progress.
You have the right to confirm whether or not we process your personal data and, where we are doing so, to access the personal data, together with certain additional information. This additional information comprises data on the purpose of the processing, the relevant categories of personal data and the recipients of the personal data. Provided that the rights and freedoms of others are not affected, we will provide you with a copy of your personal data. The first copy will be provided free of charge, but additional copies may be provided for a reasonable fee.
You have the right to have inaccurate personal data about you rectified and, taking into account the purposes of the processing, the right to have incomplete personal data about you completed.
In some circumstances, you have the right to have your personal data erased without undue delay. These circumstances comprise: the personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed; you withdraw your consent to processing based on consent; you object to the processing under certain rules of the applicable data protection law; the processing is for direct marketing purposes; the personal data has been unlawfully processed. However, there are exclusions from the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for the observance of a legal obligation; or for the establishment, exercise or defence of legal claims.
In the following cases you have the right to restrict the processing of your personal data. These circumstances are: you dispute the correctness of the personal data; the processing is unlawful, but you object to erasure; we no longer need the personal data for our processing, but you need personal data for the establishment, exercise or defence of legal claims; and you objected to the processing, pending the verification of that objection. If processing is restricted on this basis, we may continue to retain your personal data. However, we will only process it in other ways: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal entity; or for reasons of substantial public interest.
You have the right to object to our processing of your personal data for reasons relating to your particular situation, but only insofar as the legal basis for the processing is that it is necessary for the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease processing the personal data unless we can demonstrate that there are compelling legitimate grounds for the processing which override your interests, rights and freedoms, or that the processing is for the establishment, exercise or defence of legal claims.
In addition, you have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make an objection, we will cease processing your personal data for this purpose.
Furthermore, you have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes for reasons relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
Insofar the legal ground for our processing of your personal data is based on:
Right to complain to a supervisory authority
If you believe that our processing of your personal data is in breach of data protection legislation (GDPR), you have the right to lodge a complaint with a data protection supervisory authority. In Belgium the supervisory authority is the Data Protection Authority (DPA).
Contact data DPA
Data Protection Authority
Drukpersstraat 35, 1000 Brussels
+32 (0)2 274 48 00
Insofar the legal basis for our processing of your personal data is consent, you have the right to withdraw such consent at any time. Withdrawal does not affect the lawfulness of the processing prior to the withdrawal.